I am so so happy with my perm! She was very nice during the appointment and was able to get my sister and I in at the same time. She worked on both of us, we both got digital perms, and it took about 5.5 hours. It was my first perm so she also gave me tips on how to style and hydate it after washing. I attached a picture of my natural/unstyled hair, the inspo pics I brought to my appointment, and what my hair looked like 3 days later (after the first wash). I couldn't be happier with the results! My only critique is that the place could have been a little cleaner- specifically the mirrors at the chairs and the bathroom floor.